Privacy Policy
Last updated: June 18, 2026
This Privacy Policy explains how Hola (“we,” “us”) handles information when you visit thisishola.com, purchase a Localization Audit + Sample Rewrite, or submit content for localization. Questions? Email fran@thisishola.com.
Information we collect
- Order & contact details. Your name, email, and the information you enter in our intake form.
- Payment information. Payments are processed by Stripe. We receive confirmation of a completed payment and basic transaction details — we do not see or store your full card number.
- Content you submit. The URLs, text, files, or documents you share so we can perform the audit and rewrite.
- Basic usage data. Standard, non-identifying analytics such as pages viewed, used to improve the site.
How we use it
- To deliver the service you purchased and communicate with you about your order.
- To process payments and prevent fraud, through Stripe.
- To improve our website, offers, and service quality.
- To comply with legal obligations.
Service providers
We rely on a small set of trusted providers to operate: Stripe (payments), Tally (intake forms), Google (document delivery and email), and our hosting provider. Each processes information only as needed to provide their service and under their own terms.
Your content stays yours
Content you submit is used solely to deliver your audit and rewrite. We do not sell your content or your personal information. We may keep delivered work and order records for our business records and to provide follow-on services you request.
Data retention
We keep order and delivery records for as long as needed to provide the service, meet legal and accounting requirements, and resolve disputes. You can ask us to delete content you submitted once your order is complete.
Your choices
You may request access to, correction of, or deletion of your personal information by emailing fran@thisishola.com. You may also unsubscribe from any non-essential emails at any time.
Cookies
The site may use essential cookies and lightweight analytics. We do not use cookies to build advertising profiles.
Changes
We may update this policy as the business evolves. Material changes will be reflected by the “last updated” date above.
Contact
Hola — fran@thisishola.com
This page is provided for transparency and is not legal advice. We recommend a qualified professional review before relying on it for compliance in your jurisdiction.